• How do I use my email account through Computerized Business Solutions website?
• I see Computerized Business Solutions' website, but I do not see the "My Mail" icon.
• I am trying to send email and am receiving a message that I am not an authorized user or that I am not allowed to relay mail.
• How do I setup Outlook Express to send and receive email?
• How do I setup Microsoft Outlook to send and receive email?
• How do I setup Eudora to send and receive email?
• How do I configure Windows 2000 for Computerized Business Solutions Dial-Up Internet Access?

• Open your browser (Microsoft Internet Explorer, Netscape, etc.).
• Once your browser is opened and you are on the internet, type http://www.cbs-inc.net in the address/url area to go to Computerized Business Solutions website.
• When you see Computerized Business Solutions website on your screen, click on the "My Mail" icon located on the right, towards the top.
• When the Web Mail page apperas, enter your email address and password in the appropriate fields.
• You can now send and receive email.

• Make sure you are patient and allow all of the images load on the page.
• If you think all the images are loaded and you still don't see the "My Mail" icon, look at the bottom of the screen and see if there is a scroll bar. If there is, your screen resolution is probably set at 640 x 480 rather than 800 x 600 or above. No big deal. Just scroll all the way to the right (put the mouse arrow on the scroll bar and drag it to the right while holding down the left mouse button). You should see a bluish vertical area. The "My Mail" icon is in this area. If you don't see the bluish area, you haven't gone far enough to the right.

• Open your email program and find the section where you enter the POP3, IMAP4 and SMTP servers.
• Make sure your POP3 Server is "mail.cbs-inc.com".
  
• If you are using IMAP, make sure your IMAP4 Server is "imap.cbs-inc.com".
  
• Make sure your SMTP Server is [Your ISP's SMTP Server]

• Click on "Tools", located at the top.
• Then click on "Accounts".
• Locate the "Mail" tab and click on it.
• Click on the Email account you are trying to use.
• Click on the "Properties" button.
• Click on the "Servers" tab.
• The "Incoming mail (POP3)" should be "mail.cbs-inc.com".
  If you are using IMAP, then the "Incoming mail (IMAP4)" should be "imap.cbs-inc.com".
• The "Outgoing mail (SMTP)" should be your Internet providers SMTP server. Not "mail.cbs-inc.com".

• Open your email program and find the section where you enter the POP3, IMAP4 and SMTP servers.
• Make sure your POP3 Server (Incoming mail) is "mail.cbs-inc.com".
• If you are using IMAP, make sure your IMAP4 Server is "imap.cbs-inc.com".
• Make sure your SMTP Server (Outgoing mail) is "smtp.cbs-inc.com".

Setup Outlook Express to send and receive email

The e-mail you receive is stored on our server in your mailbox. You will need to add some settings to Microsoft Internet Explorer/Outlook Express so the program will know where to look for your e-mail. You should have been given some information about your e-mail account when you registered with our service. For example, you should know your email address, your login name, and your password. If you do not know this information, please contact Computerized Business Solutions. Then, return to this tutorial.
Follow the instructions below to set up your mailbox in Microsoft Internet Explorer/Outlook Express (you may want to print out these instructions to refer to):

• On the Microsoft Internet Explorer menu bar, click Tools -> Internet Options.
• Select the Programs tab.
• From the Mail drop-down list, select Outlook Express and then click OK.
• On the menu bar, click Tools -> Mail and News -> Read Mail.
• On the Outlook Express menu bar, click Tools -> Accounts.
• Select the Mail tab and click Add -> Mail. The Mail wizard displays.
• Enter your Display name and click Next to continue in the wizard.
• Enter your E-mail Address and click Next.
• Enter the following settings, and then click Next:
  o My incoming mail server is a POP3 server.
  o Incoming Mail (POP3) Server: mail.cbs-inc.com
  o Outgoing Mail (SMTP) Server: [Your ISP's SMTP server] (mail.cbs-inc.com if you are on a Computerized Business Solutions Internet connection.
• Enter your Account Name and Password. If you select the option to Remember Password you will not have to provide this when checking your e-mail. Then, click Next.
• On the next panel, click Finish.

When you are finished with the wizard setup, click Close to close the Internet Accounts window. To check your mailbox and to send e-mail:

• Click Send & Receive on the Outlook Express toolbar. Outlook Express will connect to the mail server and check for new mail in your mailbox.
• If you have any e-mail in your mailbox, it will display in the window. To read an e-mail message, click the message.
• To send an e-mail message, click the Compose Message button.
• To send an e-mail message to someone, you need to know their e-mail address. Enter the e-mail address in the To field. If you want, you can enter a subject for the message in the Subject field.
• Type your message and click the Send button.

Setup Microsoft Outlook to send and receive email

Follow the instructions below to add a new email account to your existing profile in Microsoft Outlook (you may want to print out these instructions to refer to):

• From the Tools menu, select Accounts. If you do not see Accounts, place your cursor over the two arrows at the bottom of the list to display more choices.
• Click the Add button.
• From the Add menu, click Mail.
• Type your name as you would like it to appear when you send a message in the Display name box and click Next.
• In the Email Address box, enter your email address (for example user.yourdomain.com ) and click Next.
• In the box labeled "My incoming mail server is a..." select POP3 server.
• In the Incoming mail (POP3 or IMAP) server box, type mail.cbs-inc.com
• In the Outgoing mail (SMTP) server box, type [Your ISP's SMTP Server]. (mail.cbs-inc.com if you are on a Computerized Business Solutions Internet connection.
• Click Next.
• In the Account Name box, enter your login name.
• Do not check "Log On Using Secure Password Authentication (SPA)."
• Click Next.
• Type a name for your new Internet email account.
• Choose the appropriate connection type under the Which Method Do You Use to Connect to the Internet heading.
• If you chose Connect using my phone line, you will need to select a dial-up connection in the Dial up Connection Wizard and click Next.
• Click Finish.

Setup Eudora to send and receive email

The e-mail you receive is stored on our server in your mailbox. Below are step-by-step instructions to configure Eudora (4.0 or above) so that you can access & download your email messages from our server.
Follow the instructions below to set up your mailbox (you may want to print out these instructions to refer to):

• Open Eudora. Select the menu category Tools Scroll down the Tools column to the Options category and select. Click on Getting Started in the Category column.
• Fill in the name you would like to see transmitted with your email address in the Real Name box.
• Enter your email address in the Return address box.
• In the Incoming mail (POP3 or IMAP) server box, type mail.cbs-inc.com
• In the Outgoing mail (SMTP) server box, type [Your ISP's SMTP Server], or mail.cbs-inc.com if you are on a Computerized Business Solutions Internet connection.
• Enter your full login name in the Login Name box.
• To keep from having to re-enter your password when Eudora checks for mail, click on Checking Mail | Save Password. You may also set an interval for Eudora to automatically check for messages.
• Click on Incoming Mail in the Category column.
• In theserver configuration line make sure POP is selected.

How do I configure Windows 2000 for Computerized Business Solutions Dial-Up Internet Access:

• Double-click "My Computer"
• Double-click Control Panel.
• Inside the Control Panel, double-click Network and Dial-up Connections.
• Double-click on Make New Connection.
• The Network Connection Wizard will start. Click Next to begin.
• Select Dial-up to the Internet and then click Next.
• Select the 3rd option: I want to set up my internet connection manually, or I want to connect through a local area network (LAN). Then click Next.
• Select the 1st option: I connect through a phone line and a modem. Then click Next.
• Enter Computerized Business Solutions access number, (847) 412-9734. If you need to dial the area code but not a "1" to connect to Computerized Business Solutions, place the entire 10 digit number in the Telephone Number field. Do not put the area code in the area code field. Also, if you need to disable call waiting, enter "*70," in front of the phone number (without the quotes.) For Example: *70,8474129734.
  
  If you are unsure, try dialing the phone number on a normal phone.

  Note: Please check with your local telephone company to determine if any tolls apply when using the number provided to you by Computerized Business Solutions. Computerized Business Solutions assumes no responsibility for any long distance charges that you may incur.

• Uncheck the box for Use Area Code and Dialing Rules. To do this, simply click on the check and it will remove it.
• Click on the Advanced button.
• Click on the Addresses tab at the top.
• Under the heading, DNS Server Addresses, select "Internet service provider automatically provides one".
• Click OK.
• Back at the access number window, click Next.
• In the User Name field enter your Computerized Business Solutions dial-up user name. Remember that this information is case sensitive.
• In the password field enter your dial-up password. Remember that this information is case sensitive. (You will notice that the asterisks that appear do not match the number of characters in your password-- that is correct. Windows 2000 protects the number of characters, too.)
• Click Next.
• In the field for Connection Name, you will see Connection to the number you entered for it to dial. This name can be anything you choose, either leave it as is and click Next, or type Computerized Business Solutions and click Next.
• The Connection Wizard then asks if you want to set up Outlook Express to receive your email. Select Yes.
• Select Create A New Mail Account. Click Next.
• In the Display Name field, type your name as you wish it to appear in your email messages. Click Next.
• Enter your full email address, all lower-case. Click Next.
• "My incoming mail server is a POP3 server" should already be selected. Now specify the name of your Incoming Mail Server. Your Incoming Mail Server is: mail.cbs-inc.com.com. Likewise, the Outgoing Mail Server Name is: mail.cbs-inc.com.
• Click Next.
• For Account Name, enter your mail login name.
• Click in the Password field and enter your password.
• Make sure there is a check in the box for Remember Password. Do NOT select, Log on Using Secure Password Authentication (SPA).
• Click Next.
• You have now successfully configured your computer to connect to Computerized Business Solutions and surf the internet as well as send and receive email. If your modem is connected to a phone-line, then click Finish. If you are not ready, take the check out of the box and click Finish.
• Close Network and Dial-up Connections. When you are ready to connect, double click the Internet Explorer icon your desktop.
• The connection you just made will dial and connect to the Computerized Business Solutions network. Then you can send and receive email or browse the Internet.

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